AI receptionist for garages and MOT centres Stay under the car. Your phone still books the MOT.

Linesteward answers every call to your garage, day and night. It answers from your website, books MOTs and services into your diary, texts the customer a confirmation, and texts you when a breakdown can't wait.

Set it up Hear an example call

Hear it before you pay No set-up fee Cancel any time

Sound familiar?

The calls you can't get to

The phone rings while you're under a car, and you can't pick up with oily hands.

A caller who can't get through rings the next garage, and the MOT goes with them.

Evenings go on ringing people back and writing bookings into the diary.

What it does on your calls

What it handles for you

New to this? Read how an AI receptionist works.

Books cars in

Callers choose a free time for an MOT or service. It books it into your diary and texts them a confirmation.

Moves and cancels bookings

If a customer needs another day, it finds a new time, books it and cancels the old one. This works for bookings it made, from the same phone number; other changes come to you as a message.

Answers the usual questions

MOT price, opening hours, do you do tyres or vans: it answers from your website, and says so when it doesn't know.

Takes breakdown and repair details

Name, number, car and what's wrong. Anything that can't wait until the next working day is marked urgent and texted to you.

Puts urgent calls through

While you're open, a caller who needs a person is put through to the number you set. When you're closed, it takes an urgent message and texts you.

Every call written down

Each call has a summary and transcript in your dashboard. Bookings and messages can go to other apps through Zapier, Make or n8n.

Example calls

The same call, two ways

Two example calls to a made-up garage. Press play to hear each one, or read along.

Today

A busy garage, a lost MOT

Example call · voiced for this page · Brindlecote Motors is an example business

CallerHi, is that Brindlecote Motors? My MOT runs out on Friday and I need to book it in.

Brindlecote MotorsYeah, Brindlecote Motors. Sorry, I'm in the middle of a job. Can you hang on a sec?

Brindlecote MotorsSorry about that. What was it, an MOT?

CallerYes, for a Ford Fiesta. Have you got anything on Thursday?

Brindlecote MotorsI'd have to check the diary, it's in the office and my hands are covered in oil. Can I call you back in an hour?

CallerI'm at work then. Don't worry, I'll try somewhere else.

With Linesteward

Booked in, text sent

Example call · voiced for this page · Brindlecote Motors is an example business

AI receptionistHi, you've reached Brindlecote Motors. I'm Alex, an AI assistant, and this call is transcribed. How can I help?

CallerHi. My MOT runs out on Friday. Have you got anything on Thursday?

AI receptionistI can book that for you. An MOT is forty-five pounds and takes about an hour. On Thursday I have half past eight or one o'clock. Which suits you?

CallerHalf eight, please. I can drop it off on my way to work.

AI receptionistLovely. What's the car, and the registration?

CallerIt's a Ford Fiesta. The reg is Y R one nine, K L M.

AI receptionistThanks. And what name is the booking under?

CallerSarah Holt.

AI receptionistSo that's an MOT for the Ford Fiesta, Y R one nine, K L M, on Thursday at half past eight, for Sarah Holt. Is that right?

CallerYes, that's right.

AI receptionistYou're booked in. Your reference is K, seven, M, four, P, two. I'm sending you a text confirmation now. Is there anything else?

CallerNo, that's great. Thanks very much.

Pricing

Plans for garages and MOT centres

Talk to it in your browser before you pay. No set-up fee and no contract.

Monthly plans

Set it up and talk to it in your browser first
Real calls start once you choose a plan
Paid monthly, cancel any time

Set it up

Keep your own number with call forwarding, which costs nothing from us (your phone provider may charge for forwarding), or get a new local number for £4.99 a month. How to forward your calls.

No VAT is charged · monthly · cancel any time

Bookings and your diary

Books cars into its built-in diary, or into Cal.com, Calendly (paid Calendly plan), Acuity or SimplyBook.me if you already use one (new: make a test booking before you go live). The built-in diary takes one booking at a time, so if you work on several cars at once, connect a booking system.

Careful with your callers

It answers only from your website and settings. If a caller asks what a repair will cost or what a noise might be, it says it isn't sure and takes the details for you to call back.

FAQ

Questions from garages and MOT centres

Will it give customers a price for repairs?

Only prices on your website, like your MOT or service price. For a repair it takes the car, the fault and the number, and texts it to you to price. It never guesses a price.

Does it work with my garage management software?

Not directly. It books into its own diary, or into Cal.com, Calendly (paid Calendly plan), Acuity or SimplyBook.me; these connections are new, so make a test booking before you go live. Each booking can also be sent by webhook to Zapier, Make or n8n, if your software can take it from there.

What happens when someone has broken down?

It takes their name, number, where they are and what's wrong, marks it urgent and texts it to you straight away, day or night. While you're open, it can also put them through to the number you set. It doesn't arrange recovery.

Can it ring customers when their MOT is due?

No. It answers incoming calls and texts a confirmation when it books a car in. It doesn't make reminder or sales calls.

Do I need a new phone number?

No. Keep your number and set call forwarding to it, which costs nothing from us (your phone provider may charge for forwarding). Or get a new local number for £4.99 a month. We email you when a new number is ready.

Your next MOT booking is already calling.

Set it up in minutes, then talk to it in your browser before it answers a real call.

Set it up Hear an example call